FAQs – Pawbio｜Your Pet's Natural Wellness Partner

Frequently Asked Questions

OUR HIGH-QUALITY PRODUCTS

PRODUCT SAFETY

What ingredients do you use in your products?

Only high-quality, natural ingredients — no fillers, artificial additives, or preservatives. Every recipe is crafted to give your pet balanced nutrition and yummy taste! 😋

Do you offer grain-free or hypoallergenic options?

Yes! We have grain-free and hypoallergenic options for pups with special dietary needs. Always check the ingredient list and consult your vet if you’re unsure.

Where do you source your meat from?

We partner with trusted local farms that practice humane and sustainable farming. Your pets get the best nutrition, ethically sourced.

How do you ensure product freshness?

All Pawbio products are made in small batches and shipped quickly. Our eco-friendly, airtight packaging keeps them fresh longer.

PRODUCT POLICY

How long does delivery take?

Usually 3–5 business days, depending on your location. We use eco-friendly packaging and sustainable shipping practices, and you’ll get tracking info as soon as your order is on its way! 🌱

What Is Pawbio’s Return and Refund Policy?

At Pawbio, your satisfaction — and your pet’s health — come first.If our product doesn't meet your expectations, you can take advantage of our 14-day money-back guarantee. Simply contact our friendly customer service team at service@pawbiopet.com with your order details.

What products do you offer?

From skin & coat support to probiotics and joint health, Pawbio has daily nutrition solutions to keep your furry friend happy and healthy. 🐶🐱

PRODUCT ADVANTAGES

How are Pawbio soft chews different from traditional pill supplements?

Unlike traditional pills, Pawbio's soft chews are designed to be as delicious as a snack, making them easy for dogs to accept. This eliminates the hassle of force-feeding medication and allows for more parent-friendly care.

If my pet is a picky eater, will Pawbio soft chews appeal to them?

Pawbio soft chews feature a pet-friendly chicken flavor and a soft, treat-like texture. Many customers report that their pets are very happy to eat them.

Are Pawbio products environmentally friendly?

We are committed to protecting the environment! We are also continuously optimizing our supply chain to reduce our carbon footprint and contribute to the health of pets and the planet.

What our customers say

My golden retriever went crazy for the Pawbio Halloween treat box! The treats were healthy, and the toys kept him entertained all week. It's so fun and healthy—it's obvious how much care was put into making it. I'll definitely be buying another one!

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— Emily Robertson

Texas

I noticed a big difference in my senior dog’s mobility after just two weeks! She moves easier, plays longer, and seems more comfortable overall. The chews smell great and she eats them like treats. Finally, a joint supplement that actually works!

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—Jason Miller

Washington

My puppy used to have dry, itchy skin, but after using Pawbio Skin Support, his coat is amazing—soft, shiny, and no longer flaky. It's completely changed his allergy symptoms, and he feels much better overall. He scratches less and seems happier.

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— Sarah Thompson

Florida

My cat had frequent stomach upsets, but since adding Pawbio Digestive Health bites to her diet, she’s eating better and seems happier. Her digestion is more regular, and no more vomiting! Gentle and effective — highly recommend.