FAQs

 

ptes faq

🌿 Q: What ingredients do you use in your products? 

     A: Only high-quality, natural ingredients — no fillers, artificial additives, or preservatives. Every recipe is crafted to give your pet balanced nutrition and yummy taste! 😋


🥣 Q: Do you offer grain-free or hypoallergenic options? 

     A: Yes! We have grain-free and hypoallergenic options for pups with special dietary needs. Always check the ingredient list and consult your vet if you’re unsure.

🛡️ Q: What products do you offer?

     A: From skin & coat support to probiotics and joint health, ： has daily nutrition solutions to keep your furry friend happy and healthy. 🐶🐱

🛒 Q: Where can I purchase Pawbio products?
     
     A: Right now, our products are available exclusively online—so we can make sure every order is fresh and top quality!


🥩 Q: Where do you source your meat from?

     A: We partner with trusted local farms that practice humane and sustainable farming. Your pets get the best nutrition, ethically sourced.

📦 Q: How do you ensure product freshness?

     A: All Pawbio products are made in small batches and shipped quickly. Our eco-friendly, airtight packaging keeps them fresh longer.

⏱️ Q: How long does delivery take?

     A: Usually 3–5 business days, depending on your location. We use eco-friendly packaging and sustainable shipping practices, and you’ll get tracking info as soon as your order is on its way! 🌱

Our Mission

At Pats, we’re dedicated to providing pets with the highest quality nutrition, because we believe every dog deserves to thrive. We’re passionate about crafting wholesome, delicious food that supports your dog’s well-being, from their shiny coat to their wagging tail. By using carefully selected ingredients and sustainable practices, we’re committed to making a positive impact on both pets and the planet.

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Our Story

Pats was born out of a simple idea: to create pet food that we’d be proud to feed our own dogs. What started in a small kitchen with a passion for quality ingredients has grown into a trusted brand that pet parents across the country rely on. From our humble beginnings, we’ve always believed that good nutrition is the foundation of a happy, healthy dog, and that’s why we continue to innovate, sourcing the best ingredients and developing recipes that dogs love.

Meet Our Chief Dog Officer: Max

Max, our Chief Dog Officer, is the heart and soul of Pats. A sprightly Border Collie with boundless energy and a love for life, Max is our inspiration for creating food that keeps dogs active, healthy, and happy.

Whether he’s testing new flavors or enjoying a game of fetch, Max’s enthusiasm reminds us every day why we do what we do. With Max’s keen taste-testing skills and unyielding commitment to quality, you can trust that every product from Pats has received his paw of approval.

No. 1
Big Dog!

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